What are Gift & Loyalty Cards?
Gift cards and loyalty cards function the same way; the
only difference is that a gift card is loaded and redeemed
with a cash value while a loyalty card is loaded and redeemed
with loyalty “points”. The cards are plastic
and are electronically loaded and redeemed with a stored
value at the point of sale. A gift card [also known as a “stored-value
card”] is best described as a pre-paid debit card. Gift
cards replace paper gift certificates, in-store merchandise
credits, coupons, and cash substitutes.
How does the gift card program work?
A customer enters the merchant’s business and requests
to purchase a gift card. The merchant collects the funds
and takes a card from inventory; activating it for the dollar
amount desired by swiping the card through the POS. The card
is now active and ready to be redeemed at any participating
store location(s).
If I lose my card, can it be replaced?
Card replacement is at the sole discretion of the merchant.
How do I check the balance of my TenderCard™?
You can check your balance on the cardholder homepage of
this site under the “Check
Card Balance” link.
Can I view my card activity?
Yes, you can view your card activity on the cardholder
homepage of this site under the "View
Transactions" link.
Can
I add value to my card after the initial purchase?
Yes, your TenderCard can be loaded with any dollar value
at any time as many times as you’d like. It doesn’t
matter what the current value is of your card. To add value
to the card, return to the merchant named on the front of
the card and they can perform the necessary transaction.
